Help

Good questions.
Straight answers.

The answers people look for before they start. Once you're in, the full manual is in your portal, under Help. And when you write to us, real people answer.

Up and running before
your coffee's cold.

1

Rez your units

Drop one shop or twenty. Say yes to debit permission, and they're waiting in your portal before you've left the parcel.

2

Set them all up at once

Choose the group, and its pay buttons, rules and deals come along. Add the rent. Done.

3

Put your feet up

Tenants pay the unit. Reminders, receipts and refunds take care of themselves.

Good questions.

Do I need to be in Second Life to manage my rentals?

No. Nexysrent is web-based: you manage every unit from your browser, on your computer, tablet or phone. The units in-world take care of your tenants, and everything you change online reaches them in seconds.

Is it only for land?

Not at all. Land, homes, shops, skyboxes, stalls and more. If you rent it out in Second Life, Nexysrent runs it.

Does it work if I only have one rental?

Yes. One rental or a hundred, it works the same, and the price is the same too.

Why does the unit want debit permission?

So it can pay money out by itself: refunds (a wrong amount, a tenant leaving early, a tenancy you end with a refund) and the shares of a profit split. It never takes money from you otherwise.

How do refunds work out?

Only L$ that was really paid comes back, for time that wasn't used, at the price the tenant paid. Free time from a deal, or time you gave as a gift, is never refunded. So a refund can never be more than the tenant paid you.

What happens after the free month?

Buy the licence and carry on. There's nothing to set up again. Not convinced yet, or not ready? No problem. Running tenancies still finish, so your tenants never lose time they've paid for. Your units and your settings stay right where they are. Whenever you're ready, buy the licence at the Nexysrent Terminal and your units take rent again straight away.

Can my units speak my tenants' language?

Yes, with the All languages add-on: menus, buttons, reminders and receipts in 12 languages, each tenant in their own. Add your own languages or rewrite any message with the other add-ons. Your portal is in 13 languages for everyone, at no extra cost.

Do I need an email address?

No. Everything works with IMs in Second Life. Add an email address if you'd like notifications by email, or a code by email when you forget your password. We never use it for marketing.

Will I have to read notecards or a wiki?

No. The starter pack has one short Start here card, and that's it. In Second Life you just touch and tap: every menu explains itself. Want to know more? The manual in your portal has it all, in plain words.

How do I get help?

Start with the manual in your portal: plain words, every screen, and a Questions & answers chapter. Still stuck? No tickets. Write to us and real people answer, or book a free support session and we'll help inside your portal, only once you allow it. You see every change we make.

Go on. Try it with
your own rentals, free.

A whole month, every feature but Branded emails, no catch. Run your estate from the sofa tonight.

Try it free →